Returns & Exchanges
At Keane, we want you to love your purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Our streamlined process ensures a quick resolution for both returns and size exchanges.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original box and attach the prepaid shipping label provided via email to the outside of the parcel.
- 3.Drop Off the Shipment
Take your package to any authorized carrier drop-off location or schedule a pickup through the carrier's website at your convenience.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to the original payment method within 5-7 business days.
