Frequently Asked Questions
Everything you need to know about shopping with Keane.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Yes, Keane ships to over 50 countries worldwide. Shipping costs and delivery timelines vary based on the destination and will be calculated at checkout.
How can I track my package?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the products on Keane covered by a warranty?
Many of our products come with a manufacturer's warranty. Please check the specific product description page or contact our support team for details regarding individual items.